We will dispatch your order within 5 to 7 days of receiving payment.
Some orders may arrive in separate packages depending on the items ordered.
Once products have been dispatched to within Singapore, orders normally arrive in 2-3 working days and international orders can take up to 7-10 working days depending on customs. We do not take responsibility for late or non-delivery due to factors outside our control.
Orders will only be shipped via registered mail (with tracking number(s) provided).
We only accept returns for broken or defective goods unless otherwise agreed. If you are going to be making a return, please do so within 7 days of receiving your order. Deductions for postage will be made.
We take the utmost care in packing our orders for shipping, but should any item(s) be damaged during transit, please contact us within 7 days upon receiving the item(s).
We do not accept returns and refunds for pre-loved goods. Please read product description and measurements carefully before purchasing.
We will only accept returns and refunds of items which has not been used and are still in their original packaging.